Privacy Policy

Account Information

When you create an account, we collect your email address and any profile information you choose to provide (such as your name).

Payment Information

When you make a purchase, payment processing is handled by Stripe. We do not store your credit card details on our servers. We only receive confirmation of successful transactions.

Usage Data

We collect information about how you use our service, including pages visited, locations viewed, and features used. This helps us improve our platform.

Device Information

We may collect information about the device you use to access our service, including device type, operating system, and browser type.

We use the information we collect to:

• Provide and maintain our service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our service
• Detect, prevent, and address technical issues
• Protect against fraudulent or unauthorized activity

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., payment processors, hosting providers)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With your consent or at your direction

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (HTTPS) and secure storage practices.

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal data

To exercise these rights, please contact us at privacy@urbexmax.com.

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze site traffic and usage patterns
• Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

Analytics & consent

Analytics (Google Analytics) plaatst pas cookies nadat je in de cookiebanner op "Akkoord" klikt. Weiger je, dan ontvangen we alleen anonieme metingen zonder cookies. Je keuze wordt 12 maanden bewaard; je kunt hem altijd wijzigen via "Cookie-instellingen" onderaan elke pagina.

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Services we use include:

• Stripe - Payment processing
• Supabase - Authentication and database
• Cloudflare - Content delivery and security
• RevenueCat - Mobile subscription management

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@urbexmax.com